Learn About Our History

Decades of experience

Ferretería Santa Lucía was born from the dream of our General Manager, who, together with his family, worked with effort and dedication to make it a reality. Since 2001, we have been serving our customers by offering much more than products: we provide trust, advice, and personalized attention to every person who visits us.

We have highly experienced staff, which allows us to provide fast and efficient service. You can make your purchases quickly and easily, and we also offer a backorder system for added convenience.

In addition to our hardware products, we now offer a complete line of construction materials so you can carry out any project you have in mind.

Mission

To provide practical and quality solutions in hardware and construction, offering personalized advice, reliable service, and agile responses tailored to each customer’s needs, backed by a committed and experienced team.

Vision

To be the trusted hardware store of choice in our community, recognized for our closeness, excellent service, and commitment to supporting projects both big and small, walking with our customers every step of the way.

Values

  • Personalized Attention: We treat every customer like part of our family.
  • Responsibility: We keep our promises with transparency and seriousness.
  • Quality: We offer reliable products and services that make a difference.
  • Experience: Over 20 years supporting those who build and repair.
  • Closeness: We are always ready to listen and help with whatever you need.
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Don’t hesitate to contact us; we’re here to serve you.

If you have any questions about our products, don’t hesitate to contact us via WhatsApp or email. You can also visit us directly at our store — we’ll be happy to assist you.